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Support & Services

We’re here to make sure you and your patients succeed, every step of the way.

A quick and easy launch. Results that last.

We know your team has a lot of other responsibilities. That’s why we offer you such an unrivaled level of training, support, and service. Because the easier we can make starting and maintaining your obesity treatment program, the more successful it will be – for both your practice and your patients.

Implementation support

  • Executive-level clinical and business growth support, implementation assistance, comprehensive staff training, and access to our Medical Advisory Panel
  • Direct product fulfillment and shipping of products on your behalf to your patients
  • White-labeled e-store, enabling direct patient product ordering and credit card transactions
  • White-labeled patient engagement app and Bluetooth-enabled devices including scales, blood pressure cuffs and glucometers enabling patient video communication, Medicare reimbursable remote patient monitoring, meal logging, daily weight and activity tracking and more
  • Dedicated access to our customer portal (www.Robard.com), including a 16-week patient behavior education video series, online marketing material ordering, and more
  • Comprehensive medical protocols, in-depth program manuals, and flexible meal plans designed to maximize weight loss results
  • Peace of mind…Robard does not directly compete with your business — we do not sell our products direct to consumers
  • Co-op Marketing Dollars Growth Program for eligible customers
  • Create and/or maintain your own brand identity through Robard’s Private Label/Custom Packaging Program

Continuing service

  • Your personal Robard team members are available for ongoing, on-demand support and guidance via phone, email, or text.
  • Our Business Development Managers support you with commitment and experience.

We're here for you!

You can reach us at 856.778.9200 or toll-free at 800.222.9201. We offer extended phone hours for our valued customers and for professionals interested in our programs. You’re also welcome to fill out our contact form.

The results speak for themselves.

Scale

Lose an average of 36 pounds in 12 weeks

on the New Direction® Weight Management System.

Get started in just 60 days
Here providers and patients describe their successes with Robard programs.
Let’s talk about how our programs can help improve your patients’ health and quality of life.

*Disclaimer: Results based on Patient data from a Large Managed Healthcare Network and an Accredited Weight Management Center utilizing Robard products. Results may vary.

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